Ambassador Spotlight: Heaven Willoughby

The Round Rock Chamber Ambassador Program provides an opportunity for motivated, enthusiastic, and articulate business people to represent the Chamber at functions and events across the community. This month’s Ambassador Spotlight is on Heaven Willoughby.

Heaven considers herself a true Austinite having lived in the area for the last 26 years, though the specifics of Round Rock are something she is excitedly embracing. She grew up in Bastrop, Texas and graduated from Texas State University while slowly making her way up I-35 over the last few years. Heaven has worked in the hospitality industry since she was 18 and claims the industry has raised her for the past ten years. Upon joining the Alexa Management team as their Sales & Events Manager, she is responsible for all sales and events at The Ruby Hotel & Bar in downtown Round Rock, as well as properties in Wimberley and Concan.

Heaven has always said her passion is people, which is why she was so excited to join the Ambassador team with the Round Rock Chamber in October 2021. Meeting new people and building relationships is an important role as an Ambassador and has given Heaven a great opportunity to connect with organizations in the community as well as other Ambassadors at the Chamber. The Ambassador program was the perfect way to dive into Round Rock and become more engaged with the city and business leaders throughout the area.

Heaven’s role at The Ruby is to help create extraordinary experiences for guests looking for room blocks, events, weddings, meetings and more. The Ruby Hotel offers thirty-nine expertly curated rooms and suites. Rooms at The Ruby are designed with clean lines, defining color, floor-to-ceiling windows, and a balcony with calming views of either our Garden or Brushy Creek. The Ruby Bar, which was renovated from an original 1960’s house, offers meticulously crafted cocktails and flavorful bites daily to hotel guests and the public alike.